By Taxi

To Galway Airport
Passengers arriving by taxi will be set down directly outside the main entrance to the Terminal Building

From Galway Airport
The taxi rank is located to the left as you exit through the main door of the Terminal Building.

The Big-O-Taxi-Co (091-58 58 58) are the official Taxi partners for Galway Airport and provide full cover for all incoming flights irrespective of flight arrival time.

Passenger Information

You are entitled to:

• Engage taxi for journeys up to 30km
• Have all fares calculated on the meter
• A receipt printed by the taximeter printer on payment
• A clean vehicle and a quiet journey
• A taxi receipt printed by the printer attached to the meter (not handwritten) must be given to all customers.This should include details of the vehicle licence number,the distance of the journey undertaken,the amount paid,the date and duration of the journey

All licenced taxis are obliged to display passenger information including rights and responsibilities and fare information,which will be supplied by the Commission for Taxi Regulation,in the front and back of the vehicle.

You are obliged to:

• Pay the fare as recorded on the meter
• Behave in a civil and orderly fashion
• Not consume food or drink during your journey
• Not damage the vehicle or its contents

Making a Complaint about a Taxi Fare
In the event of a dispute about a fare, driver conduct, condition or cleanliness of a vehicle,a customer should pay the fare displayed on the meter including extras,ensure they get a printed receipt and proceed to make a formal complaint which will be investigated by the Commission for Taxi Regulation as appropriate.

If you wish to make a formal complaint, please request a complaint form by ringing the National SPSV Consumer Information line on 1890 60 60 90 (calls charged at local tariff rate) or Visit www.taxiregulator.ie